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Comments - Should you have any comments or suggestions during your stay with us

please ask to speak to the Duty Manager

Checking Out - We kindly ask that you vacate your room by 11:00am on day of

departure. This may be extended for a small supplement, subject to availability. Please

contact reception to arrange this

Dentist - If a Dentist is required kindly contact reception and we will be happy to assist

Dietary Requirements - If yourself or anyone else in your party has any dietary

requirements that we need to be aware of please speak to the Duty Manager

Directions - Should you require directions please speak to reception who will happily

arrange and print for you

Doctor - If assistance from a Doctor please contact reception. In the first instance we

are required to contact the NHS 111 service who will need to speak to you. They will either

advise what to do next or send a Doctor to the hotel

Do Not Disturb - Please use the door hanger provided. If you do not wish to receive calls

to your room please let reception know and we will be happy to take a message

Dry Cleaning - You will find a Laundry bag and form in your wardrobe. Please complete

this and deliver your washing to reception, no later than 8:30am Monday to Friday. Your

Laundry will be returned to your wardrobe within 24 hours. Unfortunately this service is

not available weekends or Bank Holidays

Dress Code - There is an evening dress code for our Garden restaurant; smart casual

dress. Please refrain from wearing vests, shorts, swimwear, sportswear or baseball caps

Duty Manager - A Duty Manager is always available and will be pleased to assist you

however possible

Early Morning Call - If you have an early start and require a morning call please contact


Emergency Exits - Please refer to the evacuation information on the inside of your

bedrooms door. In the event of a fire, please leave the building at the nearest exit as

quickly and calmly as possible

Environment - The Greenway hotel & Spa is committed to green hotel policies and the

implementation of measures to help protect and sustain the environment for future

generations. Here a just a few ways we help;

• Use of the most modern energy saving bulbs

• Recycling of glass, food items, cardboard and cooking oil

• We use motion controlled lights where possible and switch off lights when not in use


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