Now that you have checked in, it is time to unwind and relax. Our stylish and comfortable
guest rooms are well equipped to ensure maximum comfort throughout your stay. If you
require any additional assistance during your stay, or wish to speak with a Duty Manager,
please do not hesitate to contact the reception team.
ACCOUNTS - Accounts are payable on departure. We accept all major credit cards
including American Express and sterling. We cannot accept personal cheques or Diners
ADAPTERS - EU and US conversion adapters are available. Please contact Reception or
Housekeeping and we'll have you plugged in and switched on in no time!
ALLERGENS - As far as we are aware none of our dishes contain any elements that have
been genetically modified. Although not containing nuts or flours, some dishes may have
a trace. Certain dishes may contain elements of shot. If you have any specific allergies or
food intolerances, please inform a member of our team.
BUS SERVICE - Please ask at Reception for details of local bus services.
CAR PARKING - Vehicles may be parked in the hotel car park free of charge.
Brockencote Hall takes no responsibility for damage or loss.
CHECK OUT - Rooms must be vacated by 11:00 on the day of departure. Late checkout is
available for an additional charge, subject to availability.
CHILDCARE - The hotel does not offer a childcare service. We do ask that you do not
leave children unattended in your room or anywhere else within the hotel. Travel cots and
additional beds are available. Please contact a member of the reception team for
CHURCH SERVICES - Please ask at Reception for details of local churches. Our local
church is St. Cassians's, located in Chaddesley village.
COMMENTS - We trust that you will enjoy your stay at Brockencote Hall. We welcome
your comments and feedback. If you wish to discuss your stay, please ask to speak with
our Duty Manager who will be delighted to meet you.
CONCIERGE - A member of our concierge team is available daily. Please ask at
Reception for further information.
CORDIAL - Please enjoy a bottle of homemade fruit cordial with our compliments. Your
bottle of cordial can be found in your in-room refrigerator.