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SHOE CLEANING - A shoe mitt can be found in your guest room. A shoeshine service is

available upon request.

SMOKING - Smoking is only permitted in designated smoking areas. Smoking is not permitted in guest bedrooms or in any other part of the hotel. Any evidence of smoking will

result in an additional charge of £150.00 payable on departure.

TAXIS - Please contact Reception if you wish to schedule a taxi. Booking in advance is


TEA & COFFEE - Tea and coffee making facilities can be found in your wardrobe. Fresh

milk can be found in your in-room refrigerator. Please contact Reception should you wish

for any of these items to be replenished. Gluten free biscuits and dairy free milk available

upon request.

TELEPHONE - Brockencote Hall - telephone 01562 777876

Brockencote Hall - facsimile 01562 777872

Reception and Concierge Dial 0

Bar & Room Service Dial 0

Emergency Dial 0

Guest rooms Dial 3, followed by the room number

(e.g. 301/311)

**Please dial 9 for an external line

TELEPHONE COSTS - Local telephone call (01562 area code) - £0.30

UK telephone call (other area code) - £1.50

European telephone call - £2.50

International telephone call - £2.50

TRAVEL ESSENTIALS - We carry a small supply of travel essentials. Please dial "0" on

your in-room telephone for assistance.

TV AND RADIO - Each guest room is equipped with a flat screen television, which receives UK national standard television and radio networks.

A handheld remote control is

provided to operate the television set.

UMBRELLAS - Please ask at reception should you want to borrow an umbrella for those

inevitable wet days, these are situated in the hotels main entrance.

VALUABLES - Guests are respectfully informed that no liability is accepted by the hotel

management for items of value. A safe is available for your use.

WI-FI - Complimentary wireless internet access is available throughout the hotel. To use

our complimentary wi-fi please select Brockencote Hall Guest and enter the following

password when prompted: EHCGuest!


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