ImPLEmENTATION Of OUR vALUES
at the body shop, people at all levels of the organisation are encouraged to take ownership of our Values. the international
Values director sits on the executive board, ensuring that Values remain at the forefront of commercial decision making. a
Values Committee oversees the governance of Values in the business, which is chaired by the director of Values and consists
of senior managers responsible for implementation. under each Value we have a detailed set of Values principles, which help
inform the strategic decisions we make.
the body shop recognises the importance of engaging with external stakeholders in developing our Values programme.
We engage with a stakeholder panel consisting of social and environmental experts. this panel reviews the policies and
performance of the body shop on a regular basis and met in 2008 to review our progress against targets. their comments can
be viewed on our website at http://www.thebodyshop.com/_en/_ww/values-campaigns/reports-policy.aspx
gOvERNANCE mONITORINg AND EvALUATION
ExECUTIvE BOARD executives are updated on performance
each director is responsible for integrating Values against targets by quarterly “Values tracker”,
into their own functions Community trade, ethical trade, Climate
international Values director is a member of the Change and against animal testing
executive board “trackers”
Values issues championed by international Values
director at regular executive meetings
vALUES COmmITTEE Values report reviewed by stakeholder
meets quarterly to discuss implementation of panel in 2007 and 2008, and by
Values initiatives independent expert alan knight in 2009
Comprises of senior managers and feeds into
quarterly executive meetings
fUNCTIONAL OwNERSHIP ethical trade programme reviewed annually
each function is responsible for implementing by the ethical trading initiative (eti)
the Values - kpis are integrated into appropriate against animal testing programme audited
annual objectives every 3 years as part of buaV’s humane
informed by globally applicable Values policies Cosmetics standard
and principles regular, audited reports provided to WWf
some senior staff have a high portion of annual forest and trade network and roundtable
bonus dependent on various Values initiatives on sustainable palm Oil
Community and ethical trade programme to
be reviewed by imO in 2009
gLOBAL vALUES TEAm
reports into international Values director
responsible for stakeholder engagement, social
and environmental campaigns, and internal and
external Values reporting
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