STAkEHOLDER PANEL
COmmENTARY
Our mission statement requires us to run our business in a way that balances economic, social and environmental needs.
as well as assessing ourselves against our mission statement we also ask for comment from those outside the business with
whom we share common objectives. the 2007 Values report was reviewed by an independent stakeholder panel, which
comprised of a variety of different stakeholders: ngOs, employees, franchisees and suppliers.
the ngOs from the panel met again in 2008 to review our progress against targets. the 2008 stakeholder panel consisted
of representatives from the british union for the abolition of Vivisection (buaV), Oxfam-uk, traidcraft, and World Wildlife fund
(WWf) and focused on:
providing feedback on progress of the body shop against social and environmental objectives and recommendations made
by the 2007 stakeholder panel.
discussion on the future 2008-2010 social and environmental targets of the body shop.
“This was a brave and transparent process for
The Body Shop to undertake. It stands alongside
the best of The Body Shop in its determination to
maintain its leadership in keeping the company
truly reflective of its roots.” gordon roddick
Chair of the panel
the overall opinion of the stakeholder panel was that the body shop had performed well against our 2007 and 2008 targets.
it was felt that future objectives and targets could be strengthened further, and the panel offered some suggestions for
consideration:
gENERAL SUggESTIONS
adopt a strategic, systematic approach to implementing our sustainability vision, including a review of how the body shop
can best engage in policy work around sustainability and each of its core Values.
establish a corporate governance structure where all directors have responsibility for specific Values targets.
REDUCINg OUR ImPACT ON THE ENvIRONmENT
reassess climate change targets in order to strengthen our commitment to being a carbon neutral retailer by 2010.
develop reduction targets around water use.
engage in the development of national and international climate change policy, identifying areas where we can support
nature and communities to adapt to climate change.
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