LIVING OUR VALUES
Values repOrt 2009
UPDATE ON PROgRESS
LEADERSHIP AND TRAININg
great businesses are led by great leaders; the body shop continues to develop up and coming leaders through their day to day
challenges with supportive management development programmes. in 2008 over 130 people attended our ‘be inspired’, ‘be
Curious’ and ‘destination skills’ programmes from the uk/rOi, europe middle east and africa, and global office teams. the uk
region delivered two residential workshops to give ‘retail leaders’ the practical leadership skills to help them drive results.
in asia pacific region 50 district managers attended the ‘discover your potential’ programme, 32 managers were trained in
situational leadership and 53 managers in situational Coaching from across three different markets.
the body shop supports our store employees by providing extensive customer and product training. in 2008 using a cascade
approach, we trained nearly 7000 store employees and franchisee employees across all four regions as we took the opportunity
to re-assert our brand identity and launched our new nature’s minerals™ and Wellbeing ranges.
gLOBAL vOLUNTEERINg
the body shop is committed to providing employees with the opportunity to help support and make a difference to communities
through volunteering. a global volunteering policy was rolled out in 2008, which is open to all the body shop® employees and
offers a minimum of 3 volunteering days per holiday year, and up to 6 in some locations.
anita roddick, the founder of the body shop, was very passionate about working with communities, and making a difference.
in addition to the global volunteering policy, the Company has also introduced an ‘anita week’. during ‘anita week’, employees
can undertake additional volunteering activities. an example being the global hr and Values teams who volunteered at the
aldingbourne trust, in the uk, in October 2008, a charity which helps people with learning difficulties to achieve independence
and control of their lives. another highlight is in asia pacific where employees were given the opportunity to have a 10 day
placement in east timor or aceh for the charity ‘Children on the edge’.
45