WHO IS SEEING THE CHILDREN?
SR Jennifer Nicholson, SR Karen Craig (Clinical Educator), SR Michele Hamilton, SN Jean Quinn, Dr Tom Waterfield (Paediatrics Locum Registrar)
Mentor: Ruth Watson
• Paediatric bank staff get
familiar with ED
computer system
• Further triage updates
for staff
• Recent recruitment of
paediatric staff
• Co-production -
questionnaire for service
users
• Further team meetings
and feedback
Why is this important?
Measures
Learning and next steps
Aim
To reduce the average pick up time from
booking into the Emergency Department
(ED) for Category 2 patients aged 16 and
under from 49 minutes to 35 minutes by
October 2019.
What has it achieved?
What we have been doing?
INSERT
Team
photo
• Large number of staff to
teach/inform
• Staffing
• Refining processes
• Experience
• Paediatric trained staff
• Twilight shifts to extend
opening times
• Manchester triage vs
time sensitive
• Relationships with
paediatric wards
Challenges
25