ACUTE MEDICAL UNIT (AMU)
NURSING HANDOVER
SR ANNMARIE ODWYER, AMU NURSING TEAM
Outcome measures
Learning
Aim
What has it achieved?
Challenges
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88
78
88 88
35 35
40 40
45 45
50
45
35
30 30
35
25
30 30
35
30
35
40 40
35
40
35 35 35
Median
0
10
20
30
40
50
60
70
80
90
100
04/02
/2020
11/02
/2019
18/02
/2019
25/02
/2019
04/03
/2019
11/03
/2019
18/03
/2019
25/03
/2019
01/04
/2019
08/04
/2019
15/04
/2019
22/04
/2019
29/04
/2019
06/05
/2019
13/05
/2019
20/05
/2019
27/05
/2019
03/05
/2019
10/06
/2019
17/06
/2019
24/06
/2019
01/07
/2019
08/07
/2019
15/07
/2019
22/07
/2019
29/07
/2019
05/08
/2019
12/08
/2019
19/08
/2019
26/08
/2019
Time Taken to Deliver Nursing Handover
Single handover
Remodel handover tool
Remove huddle
Escalations with bank/agency
Charge nurse lead handover
Time in minutes
• Unpredictability of patient
numbers and complexities of
care within AMU
• Facilitating team meetings
• Changing imbedded practice
and culture.
Released valuable nursing time
Promotes patient safety and satisfaction with service
Streamlined Nursing handover process
Engaged team
Defined Roles during handover
To reduce the time taken to deliver nursing
handover from 88 minutes to 40 minutes by
October 2019.
Handover to be led by senior staff
Handover needs preparation to be efficient
Electronic handover tools must be updated with
relevant details prior to handover.
Staff benefit from the social and learning aspect of
nursing handover with their colleagues.
Handover needs to start and on time with all staff present.
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