In 2011 the Department of Health and Social Services and Public Safety (DHSSPS) launched the
Quality 2020: A 10 Year Strategy to 'Protect and Improve Quality in Health and Social Care in
Northern Ireland'.
One of the priority work streams within this strategy was to agree a standard set of indicators for
Health and Social Care (HSC) Trusts across the region on safety, quality and experience and detail
compliance in an Annual Quality Report.
In addition to regionally agreed indicators, each Trust is invited to include a compliance summary
against their local priorities for safety, quality and experience, ensuring they reflect staff wellbeing.
The Quality Report aims to increase public accountability and drive quality improvement within
HSC organisations. It reviews the past annual performance against quality priorities and the goals
that were set, identifies areas for further improvement, and includes the commitment to the local
community about what activities and ambitions will be undertaken and monitored over the coming
year.
What is the Annual Quality Report?
This report includes feedback from those who use our service and is shared with the local HSC
Organisations and the public.
Includes the
commitment to the
local community
about what activities
and ambitions will
be undertaken and
monitored over the
coming year
Past annual
performance against
quality priorities
and the goals
that were set
Identifies areas
for further
improvement
The Quality Report
reviews
Annual Quality Report
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