Patient Experience and Compliments
Patient Experience
Patient Experience and
Compliments
Compliments
"Two of our children attend Scrabo. They are both
monitored and prescribed by the Specialist Nurses. It has a whole
family centred approach with both the parent / child's views and
opinions being heard at all times. We are always seen promptly in clinic
- having a minimal waiting time is very important for us. We are always greeted
with a huge smile and friendly face. We always feel relaxed and comfortable, which
is great should either child want to discuss any changes in how they've been
feeling. The children have in the past both been given age appropriate handouts
or pointed towards websites etc. that would have suitable information regarding
coping mechanisms/strategies, or even further relevant information that we
have discussed in the clinic - like simply understanding their conditions.
It is a very valued service for our family and more than happy with the
level of care received".
Neurodevelopmental Team
ADHD service
Parent Compliments
"The ADHD nurses have made a significant impact on my son's life.
The work that they do is completely life changing for some children and
their parents / carers. When you have a child with ADHD, often you have
nowhere to turn. These nurses treat us with the utmost respect and help us
all to understand the condition and how to deal with the issues we face daily.
They make our children feel valued and speak to them about what they need
help with, whilst reassuring the parents what is typical of the condition and
what to expect. I am very grateful for their input and wish there were so
many more of them. There's a mental health epidemic in our country".
C O M P L I M E N T S
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