To run an enterprise responsibly demands not just a culture establishing risk committees and a Risk Academy to instill
of sustainability, but a strong corporate identity. This requires widespread awareness and knowledge of the subject. We went
a high level of employee engagement and effective rules and on to strengthen our commitment to fair business practices,
governance mechanisms. by developing an executive incentive system linked to
sustainability metrics. And we revised our Competency Model
To this end, following a series of mergers and acquisitions, to align our professional conduct more effectively with the
UniCredit introduced an Integrity Charter to define its core values, goals of our Group.
and created a Restorative Justice System to hold employees
accountable to these values. We subsequently enacted a Code of UniCredit’s respect for natural resources represents an important
Conduct, which supplements the Integrity Charter by outlining a dimension of our corporate identity. Our environmental policy
set of principles to guide the daily activities of our colleagues. In applies to all of our operations, while our procurement policy
2011, we launched a Groupwide employee engagement campaign includes environmental and social criteria. Recently we endorsed
on our approach to sustainability to ensure that this cultural shift the Natural Capital Declaration, as lasting economic development
would take root throughout our enterprise. demands that we consider natural capital in the course of our
investment, banking and lending decisions.
Our Group defined a sustainability framework, which was
incorporated into our new mission statement, with the object These, among other steps we have taken over the past
of translating our core values into practical conduct. Moreover, 10 years, illustrate our Group’s commitment to the long-term
we adopted an integrated approach to risk management by development of the communities in which we live and work.
Achievement of first A+ GRI application level by UniCredit
Development of a Groupwide Sustainability Framework,
Sustainability Report
reflected in UniCredit’s new mission statement
Creation of the Risk Academy to impart awareness and
Introduction of the new Group Executive Incentive
knowledge of risk management principles
System to drive sustainable performance
Creation of Global Job Model to give employees clearer
Joint Declaration on Equal Opportunities and
understanding of roles and responsibilities
Non-Discrimination signed by the UEWC and the Group
Approval of Green & Social Procurement Policy
Adoption of the UN’s Principles for Responsible
Investment by Pioneer Investments
2010
2009
Adoption of Human Rights Commitment,
Whistleblowing Policy and Code of Conduct to foster
fair conduct among colleagues
Launch of new sustainability engagement campaign
Establishment of the Reputational Risk Framework, involving all UniCredit colleagues (UniCredit Day)
including the Reputational Risk Committee
Review of the Competency Model to ensure better
Joint Declaration on Training, Learning and Professional alignment of professional conduct with UniCredit’s goals
Development signed by the UEWC and the Group
Completion of the harmonization of UniCredit
Partnership with WWF International and development of Performance Management (UPM) to enhance a
the Environmental Sustainability Program culture of fairness and transparency
2008
Pilot program in Italy utilizing London Benchmarking
Group methodology to assess the value and impact of
community investments
2011
Establishment of the UniCredit
European Works Council (UEWC)
Listing on the Ethibel Sustainability
Index’s (ESI) Excellence Global Register ■ Our ■ Colleagues ■ Individuals ■ Companies
2007
Approach and Families
■ Investors ■ Communities ■ Environment
and Suppliers
UniCredit · 2012 Sustainability Report 13